24 hour on-site support
At every court, a team of Duty Managers ensures that someone is on duty, on site, 24 hours a day. So if ever you need to pull the emergency call cord, you speak to someone in the building whom you know, who understands your needs, and can be with you in moments. In addition, a team of Housekeeping Assistants provides one-and-a-half hours of domestic help to each owner or couple every week, as well as keeping the communal areas clean and tidy. Care Services: Boat Lane Court have staff who can help should you ever need to put together a care plan. They know the local specialists well, so can also help you to identify the most suitable, qualified people to care for you. You will need to pay for the services of your carers. Many courts are Care Quality Commission certified and a small number employ care staff. Importantly, the Court Manager and his or her team are always there for you to talk to about your care services. So if there is anything about which you are uncertain or unhappy, they can help you to make it right.
Housekeeping & Staff
There are many more staff than are generally found in traditional sheltered housing. A Manager and team of Duty Managers work in shifts and somebody is always present, twenty-four hours a day. The monthly service charge covers the cost of external maintenance and upkeep of the grounds, one-and-a-half hours of domestic assistance per week per individual property, as well as an hour per property devoted to the cleaning of the communal areas.
Boat Lane Court has its own communal restaurant/dining room that provides a substantial meal every day, usually at lunchtime. Meals are not included in the service charge but are available at cost to all Owners. Meals will be taken on a tray to anyone who has requested one and is too unwell to leave their apartment. Guests are always welcome and any special dietary requirements are catered for. Evening meals and themed dinners are regularly held at the Court.
Boat Lane Court has a communal lounge that is the hub of many of its social activities. The Court Manager will be able to provide a copy of the monthly social programme. There is a television and dvd player as well as a stereo providing Owners with the opportunity to enjoy film, concerts and musical evenings. In addition to the Lounge, there is a communal conservatory available for use by all Owners. The Court also features a Hobbies Room where Owners can take part in a number of activities including board games, card games, art and craft. The hobbies room is also used for meetings of either the Court management company or local clubs and societies of which Owners are members.
Boat Lane Court possesses its own communal gardens, shrubs and planters throughout the courtyards and grounds, that belong to all the Owners and are maintained by a gardener and/or Owners themselves.
Visiting relatives or friends of Owners can be accommodated in our extremely comfortable, guest suite and provided with breakfast. Economically priced and benefiting from the Court’s advantageous proximity to local attractions and public transport, staying at Boat Lane Court is a wonderful way to explore the local sights and sounds.